Help
Guidelines
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VR Headset - Virtual Reality
Please note this is a seated experience
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Phone or Tablet - Augmented Reality
iPhone : please ensure your phone is non on mute as you will not be able to hear the performance
Find a clear space such as a table top of area of floor in which to view the performance
The All Kinds of Limbo app may run smoother if you close other apps and restart your phone
We recommend that you increase your brightness to maximum
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Desktop or Laptop Computer - Video Game Mode
The All Kinds of Limbo programme may run smoother if you close other programmes and restart your computer
We recommend that you increase your brightness to maximum
FAQs
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Virtual Reality
Oculus/Meta Quest 1 and Quest 2
Augmented Reality / Phone / Tablet
Apple
iOS 14+
AR Kit Supported Devices Only
iPhone & iPad with A12 Chipset or above
iPhone XR
iPhone XS and XS Max
Apple iPhone 2020 SE
Apple iPhone 11, 11 Pro, 11 Max
Apple iPhone 12, 12 Pro, 12 Mini, 12 Pro Max
iPad Mini (5th generation and above)
iPad Air (3rd generation and above)
iPad (8th generation and above)
iPad Pro 1st Generation and Above
Android
AR Core Supported Devices Only:
Google Pixel 3 and above
Samsung Galaxy S8 and Above
Samsung Galaxy Note 9 and Above
Huawei P20 and Above
Android 9+
Desktop / Laptop
Windows PC
Windows 10 Only
Intel i5 6 series/AMD Ryzen 3 or greater
NVIDIA GTX 1050 Ti/AMD Radeon RX 470 or greater
Windows 10
Minimum 8 GB RAM
Mac
Late 2015 Model or newer
macOS 10.1 or greater
Intel i5 CPU or greater
Discrete (Nvidia or AMD) GPU Recommended
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You will be emailed the link to download All Kinds of Limbo on the morning of your reserved performance at 10am GMT
We recommend that you download All Kinds of Limbo at least an hour before the performance
Mobile and Tablet apps should be downloaded over a wireless network
You will then be emailed your Access Code an hour before the performance time.
To enter the performance you need to enter both the phone number you associated with your DICE account and your Access Code
We recommend you join the performance at least 5 minutes before your reserved performance time
Access the performance by selecting the Join Scheduled Performance in the All Kinds of Limbo app
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You will be emailed the link to download All Kinds of Limbo on the morning of your reserved performance at 10am GMT
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Your code will be emailed to you an hour before your scheduled performance
You can also find your code in the DICE app: select the Tickets option; select the All Kind of Limbo performance; select Watch on another device; this will show you your 5 digit Access Code
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Yes
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No. You access All Kinds of Limbo via one of the All Kinds of Limbo apps. A link to download All Kinds of Limbo will be emailed to you on the morning of your reserved performance at 10am GMT. Your Access Code will be emailed to you an hour before your scheduled performance time.
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Unfortunately not: it is not currently possible to fast forward or rewind this type of content.
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Yes. For example, if you have a phone and a laptop you can download both the AR app for your phone and computer version for your laptop. You will only be able to enter a live performance on one app at a time. If you wanted to experience a live performance in both AR and on your laptop you would need to purchase 2 separate tickets.
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You will still be able to watch the individual audience version by selecting the Preview Performance option. To take part in a communal performance you will need to buy a new ticket at allkindsoflimbo.com
Live Chat
If you have any questions about attending a live performance a live chat facility will be available here one hour before your scheduled performance time.
Contact
If you have any additional questions; had a problem with a live performance; have questions about your app please contact us at digitaldevelopment@nationaltheatre.org.uk